How we collect, use, share, and protect your personal information when you interact with our website and services.
This Privacy Policy describes how MATTHEWS.XYZ, LLC, located at 1871 E Terrace Dr, Sandy, UT 84093-6804, United States, collects, uses, discloses, and safeguards information when you visit our website at https://www.matthews.mom, communicate with us, or use any of our computer systems design and related services. This policy was prepared and is maintained with the direct involvement of our developer, Matthew XY, who oversees the technical and operational standards referenced throughout this document.
We take your privacy seriously. We believe that trust is the foundation of every professional relationship, and we treat the information you entrust to us with the same care we apply to our own systems. This document explains, in plain language, what we collect, why we collect it, how we use it, and the choices available to you. Please read this policy carefully so that you understand our practices before you provide us with any information.
By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services and contact us with any questions using the details provided at the end of this document.
This Privacy Policy applies to information we collect through our website, through email and other communications with us, and through the delivery of our professional services. It covers visitors to our website, prospective clients, current clients, and individuals who contact us through our contact form, by email, or by telephone.
This policy does not apply to information collected by third-party websites that may be linked from our site. We are not responsible for the privacy practices of those third parties, and we encourage you to review the privacy policies of any website you visit. It also does not apply to information that our clients independently collect from their own customers in connection with the systems we build on their behalf. In those situations, our client acts as the controller of that data, and our role is limited to providing technical services under a separate agreement.
Our services are intended for a business and professional audience. We design our systems, our communications, and this policy with that context in mind. If you are using our website on behalf of a company or other organization, references to you in this policy include that organization where the context requires.
We collect several categories of information, and we keep the list intentionally small. We collect only the information that is reasonably necessary to operate our website, respond to your inquiries, and deliver the services you request. The categories we collect include the following.
First, we collect information you provide directly to us. This includes your name, your email address, your telephone number, your company name, your job title, and the content of any message you send through our contact form or by email. When you request an assessment or begin an engagement with us, we may also collect billing information, project details, and other information needed to perform the work.
Second, we collect information automatically when you visit our website. This includes technical information such as your internet protocol address, browser type and version, operating system, the pages you view, the date and time of your visit, the referring website, and general information about your device. This information is collected through cookies, server logs, and similar technologies, and it is used to understand how our site performs and how visitors move through it.
Third, we collect information about our communications with you. This includes records of email correspondence, notes from telephone conversations, and any support requests you submit. We keep these records so that we can provide consistent service and follow up on commitments we have made to you.
We collect information through three primary channels. The first channel is direct interaction. When you complete our contact form, send us an email, call our office, or meet with us to discuss a project, you are providing information to us directly. We collect only what you choose to share in those interactions.
The second channel is automated collection. As you navigate our website, certain information is collected automatically through cookies, web beacons, and server logs. Automated collection helps us measure site performance, understand which pages are useful, and identify technical problems before they affect our visitors. This information is generally aggregated and does not identify you as an individual on its own, although it can be combined with other data in limited circumstances.
The third channel is third-party sources. In some cases we may receive information about you from publicly available sources or from service providers who help us operate our business, such as analytics platforms and customer relationship management tools. When we receive information from a third party, we rely on that party to have obtained appropriate permissions, and we use the information only for the purposes described in this policy.
We use the information we collect for a defined set of business purposes. We use it to respond to your inquiries and to communicate with you about your requests, projects, and account. We use it to provide, operate, and improve our website and our services, including diagnosing technical issues and enhancing the visitor experience.
We use your information to prepare proposals, quotations, and statements of work, and to deliver the services you engage us to perform. We use it to send you administrative communications, such as updates about a project, confirmations, and security notices. We may also use your information to send you information about our services that we believe may be relevant to you, but only where permitted by applicable law and only with the ability to opt out at any time.
We use your information to protect the security and integrity of our systems, to detect and prevent fraud, to comply with legal obligations, and to enforce our agreements. Finally, we may use aggregated and de-identified information for analytical purposes, such as understanding broad usage trends. Aggregated information cannot reasonably be used to identify you.
We do not sell your personal information, and we do not rent it to third parties. Our business model is built on providing professional services, not on monetizing personal data.
We retain your personal information only for as long as is necessary to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of information and the purpose for which it was collected.
Information you provide through our contact form or email correspondence is retained for as long as needed to respond to your inquiry and to maintain a record of our business relationship with you. Records related to an active client engagement are retained for the duration of the engagement and for a reasonable period afterward to address follow-up questions, satisfy audit requirements, and comply with legal and accounting obligations.
Automatically collected technical information, such as server logs and analytics data, is typically retained for a shorter period and is regularly aggregated or de-identified. When information is no longer needed, we take reasonable steps to delete or de-identify it in a secure manner, consistent with our internal retention schedule.
We implement appropriate technical and organizational measures designed to protect your personal information against accidental loss, unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit, restricted access controls, and the use of secure hosting infrastructure. As a computer systems design firm, we hold ourselves to a high standard when it comes to the security of the systems we operate.
Access to personal information within our organization is limited to personnel who need the information to perform their duties, and those personnel are subject to confidentiality obligations. We review our security practices periodically and update them as technology and threats evolve. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
If we become aware of a security incident that may have affected your personal information, we will take reasonable steps to investigate, mitigate, and notify you as required by applicable law. We encourage you to also take steps to protect your own information, such as using strong passwords and keeping your software up to date.
Depending on your location, you may have certain rights regarding your personal information. These rights may include the right to access the personal information we hold about you, the right to request correction of inaccurate information, the right to request deletion of your information, and the right to object to or restrict certain processing activities.
You may also have the right to data portability, which allows you to request a copy of your information in a structured, commonly used format, and the right to withdraw consent where our processing is based on consent. You have the right not to receive discriminatory treatment for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the details provided at the end of this policy. We will respond to your request within the timeframes required by applicable law. We may need to verify your identity before processing certain requests, and we will not charge a fee unless your request is manifestly unfounded or excessive. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.
Our website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13 without verified parental consent, we will take steps to delete that information as quickly as possible.
If you believe that a child under the age of 13 has provided us with personal information, please contact us immediately using the details provided below, and we will work to remove the information from our records. We are committed to complying with applicable laws regarding the privacy of children, including the Childrens Online Privacy Protection Act where it applies.
MATTHEWS.XYZ, LLC is based in the United States, and your information is processed and stored primarily in the United States. If you are located outside the United States and choose to provide information to us, please be aware that your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.
We take reasonable steps to ensure that your information receives an adequate level of protection regardless of where it is processed, including through the use of appropriate contractual safeguards with any service providers located outside your jurisdiction. By using our website or services, you consent to the transfer of your information to the United States as described in this policy.
Our website may contain links to third-party websites and services that are not operated by us. These links are provided for your convenience and reference only. We do not control, and are not responsible for, the content, privacy practices, or security of any third-party website or service.
When you click a link to a third-party website, you leave our site and any information you provide to that third party is governed by the privacy policy of that third party, not by this policy. We encourage you to review the privacy policy of every website you visit before providing any personal information. The inclusion of a link does not imply our endorsement of the linked site or its practices.
Some of the tools we use in our operations, such as analytics and email delivery services, are provided by third parties. Those tools may collect information in accordance with their own policies, and we refer you to those policies for details on how such third parties handle information.
Some web browsers offer a Do Not Track feature that sends a signal to websites indicating that you do not wish to be tracked. At this time, our website does not respond to Do Not Track signals in a uniform manner, because there is no consistent industry standard for how such signals should be interpreted.
You can manage tracking preferences through your browser settings and through the cookie controls described earlier in this policy. We remain committed to providing clear and accurate information about our data practices regardless of the status of any Do Not Track signal.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or business operations. When we make changes, we will revise the effective date at the top of this page and post the updated policy on our website.
If we make material changes to this policy, we will make reasonable efforts to notify you, such as by placing a prominent notice on our website or by contacting you directly where appropriate. We encourage you to review this policy periodically so that you remain informed about how we protect your information. Your continued use of our website and services after changes take effect constitutes your acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using the details below. We will respond to your inquiry as promptly as possible.
MATTHEWS.XYZ, LLC
1871 E Terrace Dr
Sandy, UT 84093-6804
United States
Email: agent@matthews.mom
Phone: +1 937 557 7507
Website: https://www.matthews.mom
Developer: Matthew XY